At TJH, homebuyer peace of mind starts with our commitment to quality home construction and endures even when things don’t go to plan. In these instances, our devoted customer experience team works to make things right—all backed by the strength of a comprehensive warranty.

Contractor On Stair Framing

The Thomas James Homes Limited Warranty1

4- to 10-year warranty against Structural Defects or Soils Related Issues2

4- to 10-year warranty against damage caused by Unintended Water *

2- to 4-year warranty against Failures in the covered Systems

1-year warranty against deficiencies in the Fit and Finish Components

* May vary per region, please consult a TJH representative for details.

1This Limited Warranty does not cover consequential or incidental damages. The Warrantor’s total aggregate liability of this Limited Warranty is limited to the Final Sales Price listed on the form used to procure the Limited Warranty. Thomas James Homes makes no other implied warranty or any other warranties, express or implied, in connection with the sale of the home and all such warranties are excluded, except as expressly provided in the Limited Warranty.

2All Capitalized terms shall have the meaning as defined or prescribed to them in the Limited Warranty applicable to the actual home purchased.

Brett Raskin Agent

I sell a lot of new homes, and a lot of the builders, they sort of [sic] run away after they sell the house. Thomas James Homes really sticks with you and cares all the way through. They have a great warranty program.”

—Brett Raskin, Compass Real Estate, Los Angeles, CA

David Berg Agent

Most builders provide a home warranty. However, standing behind that warranty is a completely different thing. And one of the things about Thomas James Homes is that they’re equipped to handle issues that come up.”

—Dave Berg, Smith & Berg Partners, Los Angeles, CA

Rebecca Mitsui Agent

I think the number one thing that sets [TJH] apart is their warranty. They actually service their own warranty and that doesn’t necessarily mean anything to a consumer, but to a real estate broker it really does… They’re actually standing behind their product, and that really says a lot about their commitment to quality.”

—Rebecca Mitsui, Alchemy Real Estate, Seattle, WA


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